Career & Experience

To build positive ongoing client relationships and effectively manage client expectations for new and existing digital products and IT queries.
Responsible for maintaining client confidentiality whist working with sensitive business information.
Building and management of client websites, intranets and digital platforms for a wide range of local businesses including schools, legal firms, and not-for- profit organisations.
Documentation of client details and training material within company systems.
Used a variety of software including itGlue, internal feedback platforms, and workflow platforms including Trello, Asana. CMS including Drupal, Shopify, Big Commerce and WordPress.

Familiar with Big Commerce – website maintenance including keeping product information and images up to date, advertising
Design and sampling of souvenirs & jewellery, packaging, pull up banners for retail stores & events
Knowledge of pre-press and printer operator methods, using and maintaining large format printers and laser machines
Understanding of processes and production techniques within a factory environment

To effectively manage a team of international designers
Lead and inspire junior designers to achieve their best work.
Efficiently manage work flow and print schedules for publications and events.
Design of magazines and event marketing collateral
Managing the recruitment process for new staff.
Working as part of the management team to identify problems and solutions within the company.
Required to manage and invoice the extra workflow of our international companies in Canada and Singapore.
Management and reporting on printing and resource budgets.

Achievements:

Key contributor in designing and launching the new website and daily EDM.
Successful redesign of Australian Broker and Human Capital Magazines.
Successful take over of Canadian Real Estate magazine, with sales up by 112% in some regions within Canada.
Launched two new financial business magazines.

Design of AdNews magazine, Australia’s leading advertising, marketing and media magazine.
Working with editors and journalists within a fast pace editorial news environment.
Required strong organisational skills and stress management skills
Assisted in building a presence on social media platforms and EDM management.
Recruiting and management of freelance photographers & illustrators
Developing a strong brand presence by designing material for advertising and marketing campaigns.